All news on the topic: Ofgem

It comes after British Gas came under fire following an investigation from The Times that claimed the energy giant used debt collectors to break into the homes of vulnerable customers

Barry Seckerson has been left struggling to afford his energy bills which have more than quadrupled over winter and says he has no choice but dip into his funeral savings

The Energy Price Guarantee was introduced in October last year, and since then a typical household energy bill, for both gas and electricity, has been set at £2,500

Furious Grant Shapps has also told watchdog Ofgem to get its act together after failing to haul British Gas over the coals for their appalling actions

Grant Shapps has urged companies to suspend fitting the meters following reports that British Gas had been sending debt collectors to "break into" customers' homes

Consumer rights expert Martyn James explains everything you need to know about energy prepayment meters amid a worrying rise of more people being moved over to them

It comes after The Times claimed in an undercover investigation that the energy giant had used debt collectors to "break into" the homes of vulnerable customers

Energy companies like British Gas obtain court warrants which give them the legal right to enter a property and fit the pre-payment meter if customers haven't paid their bills

There are plenty of money changes coming up in February that could impact your wallet - from inflation and interest rate announcements to changes to Universal Credit

Facing MPs today, Jonathan Brearley branded the controversial step 'reasonable' - but was met by disbelief, with Labour's Darren Jones responding: 'I'd assume most people who aren't paying their bills, it's because they can't afford it.'

Jonathan Brearley, chief executive of regulator Ofgem, said a fall in wholesale energy prices over recent months was expected to feed through to millions of households over time

Consumer champion Helen Dewdney, also known as The Complaining Cow, explains what happened when she tried to help mum-of-two Claire-Marie after an ordeal with Utility Warehouse

Healthcare assistant Ellen Perry has been working overtime to save enough money to buy her dream house, but she can no longer afford it after the price went up by £37,000

Ofgem has warned energy firms that it will take legal action if they are found to not be taking proper due care of vulnerable households

The scheme has been issued for today between the hours of 4.30pm and 6pm and around 26 energy firms are signed up including British Gas, EDF, Eon and Octopus Energy

The current forecasts from energy consultants Cornwall Insight are about £300 a year lower than its previous expectations due to the recent fall in wholesale gas prices

Martin told listeners that it was “absolutely worth checking” if their energy direct debit was correct as some could be paying thousands more then they need to

Mirror Money has compiled a list of all the grants, loans and support packages available if you're struggling to keep on top of or need help after falling behind on your energy bills

Cornwall Insight has said that if energy costs do drop below the Government’s Price Guarantee then it will no longer be a cost to them and, in turn, the taxpayer

The gas market can be complicated so we’ve broken down some of the key details explaining why your bills are unlikely to fall even though the price of gas has dropped to levels not seen since before Russia's invasion of Ukraine