All news on the topic: Ofgem

According to consultancy firm Cornwall Insight, annual energy bills could fall by 15% from the current rate of £1,928 to £1,635 in April 2024 - with a further drop predicted for summer

The failure of 29 energy suppliers between July 2021 and November 2022 are thought to have cost energy users around £2.7 billion

Under current rules, energy firms must pay customers £30 compensation if the switch is not completed within 15 working days - but this is being cut to five days

Eighty-two-year-old gran Margaret Griffin has been a loyal customer of British Gas for over a sixty years but a mix-up over the phone left her out of pocket and too stressed to leave the house

We round up all the key financial announcements and deadlines coming up in February, including the final cost of living payment, the latest interest rate decision and an update for energy bills

Martyn James is a leading consumer rights expert and this week he delves into what you need to know if you're worried about being cut off from your gas and electric

The Ofgem price cap sets a limit on unit rates for gas and electricity, as well as standing charges, so your total bill still depends on how much energy you're using

If Cornwall Insight's price cap predictions are correct, then this will be the lowest it has been for two years. The reduction also means that a typical household will see their bills drop by more than £300 a year from spring

British Gas, which has 7.5 million customers, has benefited from industry watchdog Ofgem allowing it to claw back money through energy higher bills

The forecast comes despite concerns that tensions in the Red Sea would lead to a spike in energy bills

Citizens Advice says many of those battling with the cost will have to disconnect regularly during the coldest months of the year

According to fresh predictions from consultancy firm Cornwall Insight, annual energy bills could fall by 16% from the current £1,928 to £1,620 in April 2024 - this would be the lowest point in a little over two years

Octopus Energy, Ecotricity and E (Gas & Electricity) achieved the highest customer scores in the annual Which? survey

Fuel Poverty Action campaigner Jonathan says soaring electricity costs will force millions into fuel poverty this winter - and fears it could result in widespread illness and deaths

In an update today, Ofgem said EDF, Octopus and Scottish Power have now met its set of conditions and will be allowed to restart "involuntary" prepayment meter installations

As families struggle to pay their bills, particularly over the Christmas period, Matthew and his 250 colleagues at Money Wellness are now hearing from a staggering 1,000 people a day

New phone owners are being urged to check one vital detail as January inflation figures hike bills

With Ofgem's price cap rising from today, January 1, we take a look at how much it would cost to run a halogen oven, compared to a traditional one, as people might look to make a switch

It is important to remember there isn’t a total cap on what you can pay for energy as Ofgem's price cap sets a limit on how much you can be charged per unit - so if you use more energy your energy bill will be more expensive

EDF is offering the help through its "Fresh Start" initiative and said the average amount of customer debt that could be wiped is around £1,250

In April 2024, consultancy firm Cornwall Insight says annual energy bills could fall by 14% to £1,660 - this would be the lowest point in a little over two years

The Ofgem price cap is rising from £1,834 a year to £1,928 on January 1, for a typical dual fuel household paying by direct debit - so this means you should take a meter reading before this date

The energy regulator Ofgem is facing criticism for raising its household price cap next year, allowing fuel suppliers to charge more to cover the debt of customers who have fallen behind

Ofgem has proposed a one-off rise of £16 between April 2024 and March 2025, the equivalent to around £1.33 a month, so energy firms can recover nearly £3billion in debts

Ofgem is now instructing energy companies to contact vulnerable customers if they miss two monthly or one quarterly payment payments