Zero-star takeaway with mould and broken boiler say inspection was 'unlucky'
A takeaway which was given a zero-star rating has claimed the timing of hygiene inspection was 'unlucky'
Inspectors from Cambridge City Council visited the Four Seasons and discovered its boiler had broken down and it did not have any hot water. This meant cleaning the outlet was not possible to be done effectively.
CambridgeshireLive reports the inspectors said the takeaway must repair the boiler to provide hot water, and carry out a ‘thorough cleaning’ of the entire site - which the restaurant says has now been carried out. It also instructed Four Seasons to replace mouldy chopping boards, clear cobwebs from the kitchen ceiling, and remove clutter from the rear of the property, food storage area and food shelves.
Inspectors required takeaway owners to repair a boiler and carry out a ‘thorough cleaning’ (Google Maps)It was given a food hygiene rating of zero which means urgent improvements are needed. ‘Major’ improvements were found to be needed at Four Seasons in two of the areas inspected: hygienic food handling and management of food safety.
For the final category considered, cleanliness and condition of facilities and building, the inspectorate found that improvement was necessary. It also instructed managers at the Four Seasons to replace mouldy chopping boards, clear cobwebs from the kitchen ceiling, and remove clutter from the rear yard, food storage area and food shelves.
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A food hygiene rating of zero means urgent improvements are needed. ‘Major’ improvements were found to be needed at the takeaway in two of the areas inspected: hygienic food handling and management of food safety.
A spokesperson for Four Seasons said: “The timing of the inspection was really unlucky. Our hot water was out of order. The inspection took place on a Saturday and our boiler was due to be fixed on the Sunday, which it was. We now have hot water.
The Mirror reported earlier how another restaurant owner who was given a zero food hygiene rating at least three times told inspectors to come back again.
Pajaree Newlove, of Thai resturant Pajaree's, was found to have mouldy food, which had a "foul smell" at the premises in Halifax, West Yorkshire.
Calderdale Council sent the owner a letter following an unsuccessful inspection in November, where they issued her another low rating. But she says she has since made adjustments and slammed inspectors for issuing her a "copy and paste" response as she waits to hear from them again.
The council informed her that the premises had now "scored zero in at least three of your previous inspections." The letter contained a list of "contraventions" which included the discovery of several foods that were past their recommended storage times. These foods were limes, leek, peaches and coconut milk. The letter and report were released following a Freedom of Information request to the council.
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