Woman fakes delivering food as she 'steals packages from homeowners'
A woman allegedly tried to inconspicuously steal unattended packages while delivering DoorDash orders by quickly snagging the boxes moments after setting the food down by the front door.
Juliana Saggaram of Queens allegedly used her job as a DoorDasher as a cover to steal unattended packages from residents' front porches, police say. Doorbell surveillance footage shows the New York native walk up to the home and seemingly attempt to pull a "switch-a-roo," quickly setting down the food then subsequently snatching the package.
She then jogS back to her gray SUV and drives off. The footage shows clear as day that Saggaram picked up the resident's package as the swap was fairly slow and sloppy. Police say Saggaram committed two thefts in the same day, for which she is being charged with two counts of petty larceny.
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Juliana attempted to use her DoorDash driver job to cover her package thefts (Nassau County Police Department/ Facebook)The 33-year-old was caught after a resident reported their package missing. Most companies offer package-tracking systems, so customers can make sure the ordered item goes into the right hands. However, some thieves have found ways to circumvent that security measure.
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In May, a California resident posted a Ring doorbell video of a supposed Amazon delivery driver steal his package to TikTok, which was sitting right in front of his door."What the actual fu**," one user commented. The man seen in the video was wearing a blue Amazon brand vest, which was complete with the company logo in the back.
Juliana was arrested Wednesday after the package she stole was reported by the 55-year-old resident (Nassau County Police Department/ Facebook)The resident, who doesn't identify themselves, captioned the video "Amazon, do better." The resident was seemingly alluding to a phone call they had made to the company asking for something to be done about the stolen package.
"I called customer service. They said, Oh, we're very sorry for the inconvenience and we're transferring this to our shipping department. But aside from this, that's it," the resident said.
The Street reported that Amazon brand vests, usually worn by delivery drivers, can be bought on the conglomerate's website or mobile app. The vest, called the "LULY YANG DSP Safety Vest, looks identical to the real thing.
Amazon implores its customers to utilise its customer service when packages end up missing. However, just like the California residents, patrons often report subpar service from the delivery giant.
The Guardian reporter Anna Tims wrote an article about her experience with Amazon's customer service in June. Her package never arrived, so she reported it missing. Unfortunately, the package was marked "delivered," so Amazon essentially wiped its hands clean of culpability.
Representatives told Anna that she had to file a police report before Amazon could issue a refund. In the article, Anna cited existing legislation stating a customer's contract is with the seller, not the courier. Therefore, the seller is responsible for refunds, replacements and other services in the event of a lost or stolen package.
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