All news on the topic: Digital Voice

The telecoms industry is currently upgrading landline services to new digital technology using an internet connection

Ofcom is looking into the telecoms firm's compliance with rules to protect vulnerable customers during the switch from analogue to digital telephone landlines

Openreach is switching off its old copper phone network in 28 locations next year, meaning anyone affected will have to move over to internet voice calls and Full Fibre broadband

Brenda Rowles, 78, says BT changed her landline number that she has had since the 1970s after she cancelled her broadband - she is pleading with the provider to rectify the 'disgusting' change