All news by author: Robin Jenkins

19-year-old Marcus claims he was faced with disappointment when he was handed the keys to his new flat and discovered '100 snags', including a leaking boiler and damaged cabinets

Richard Cameron, of Parton Grange, Parton Road, Churchdown, pleaded guilty to failing to comply with an abatement notice when he appeared at Cheltenham Magistrates' Court

James Black says the 100-metre-long "monster" puddle takes up 50% of the road, leaving him and his family "frequently drenched" when they leave their Cheltenham home