All news by author: Martyn James

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Your rights explained for vouchers, gift cards and refunds when shops go bust
As Wilko continues to battle administration, Martyn James talks us through your rights if a firm goes bust including what you can do with your gift cards and vouchers to where you stand on refunds and returns
1190
Everything you need to know about the state pension - common mistakes to avoid
Puzzled by your state pension? Consumer rights expert Martyn James and finance specialist Sarah Pennells run through what you need to know, including how much you'll get
683
Help is available for those who can't afford their mortgages
Consumer rights expert Martyn James runs through all your options if you're a homeowner worried about their mortgage repayments after the latest Bank of England rate hike
1150
Your rights to refunds and and compensation if your holiday was ruined
Top consumer rights expert Martyn James explains what you need to know about how to get money back if your summer holiday goes wrong
1043
All the reasons why banks can close your account - and what you can do about it
It can be extremely stressful if your bank says it wants to close your account and you don't know why - here is Martyn James' guide to why this happens and what you can do about it
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Section 75 - how spending £1 on a credit card could save you £1,000s
Martyn James talks us through Section 75 of the Consumer Credit Act after the Government this week announced plans to update and review this important piece of legislation
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Car finance explained - and why it could become the next big mis-selling scandal
Martyn James looks into the world of car finance, in particular a new type of agreement known as a Personal Contract Purchase (PCP) - here is everything you need to know
1208
Savings rates are up - now make sure you're getting the most out of your money
Money expert Martyn James runs through everything you need to know about savings accounts, including all the different types of accounts that are available and how to open one now
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Mortgage experts explain everything you need to know about the mortgage crisis
Consumer rights expert Martyn James is joined by TV mortgage and property experts Jane King and Jonathan Rolande to answer all the questions you may have about the current "mortgage crisis"
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All the ways businesses overcharge or bill you for things that used to be free
Consumer rights expert Martyn James talks us through drip selling/pricing, micro-charging and ancillary charges so you can spot when a business is ripping you off
1090
Heathrow strikes - your refund rights if your flight is delayed or cancelled
Consumer rights expert Martyn James explains everything you need to know if you've got a holiday booked this summer amid Heathrow Airport and French Air Traffic Control strikes
947
Holiday rip-offs to avoid this summer - and the worst fees to look out for
Consumer rights expert and money-saving pro Martyn James looks into everything that could wrong when you are holidaying this year and explains how you can avoid them
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Best travel money options - and where to never change up currency for holiday
Consumer rights expert and money-saving pro Martyn James runs through everything you need to know about spending abroad if you've got a big trip planned this summer
622
Scams you need to watch out for - including notorious 'Hi mum' Whatsapp con
There are worrying numbers of scams happening right now - and top consumer rights expert Martyn James has revealed everything you need to watch out for, and what to do if you've been conned
710
Use it or lose it - why your airline vouchers will expire if you don’t use them
Consumer rights expert Martyn James explains everything you need to know about airline vouchers and why you could be sitting on a small fortune without realising
652
Avoid wedding day disasters with these expert tips - and save a fortune
As the average wedding costs up to £32,000, consumer rights expert Martyn James has revealed his top tips to help you avoid chaos on your big day
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New prepayment meter rules are not enough - here's what your rights are now
Consumer rights expert Martyn James explains everything you need to know about the new energy prepayment meter rules from Ofgem - and what problems still remain
1249
All the ways your bank might owe you money - including unauthorised transactions
Consumer rights expert Martyn James runs through all the ways you could be due money back from your bank - from packaged accounts that you didn't really need, to unauthorised transactions
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All your holiday questions answered - from travel insurance to airport scammers
Consumer rights expert Martyn James runs through everything you need to know - and prepare for - if you've got a big holiday booked this summer, in what could be a chaotic few months
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Passport strikes and everything you need to know if you're worried about delays
Consumer rights expert Martyn James explains everything you need to know when you have to sort out your passport and highlights the issues you could possibly face when doing so
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Everything you need to know about pensions - including when you can retire
Consumer rights expert Martyn James runs through everything you've ever wanted to know about pensions - and why we should be thinking about our retirement now more than ever
1293
Money expert explains how to beat Awful April rises - from council tax to energy
Consumer rights expert Martyn James has rounded up all the prices rises that are incoming this April, from council tax bills to phone and broadband and energy
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Consumer rights expert explains what you should do if energy prices drop
With Ofgem's price cap set to be announced on Monday, consumer rights expert Martyn James explains what you should do if you see energy bills start to drop
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From free food to the worst time to shop - how to cut your supermarket bill
Consumer rights expert Martyn James runs through all the ways you can keep costs down in the supermarket as grocery bills continue to spiral during the cost of living crisis
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End bad (financial) relationships this Valentine's Day with these top tips
Consumer rights expert Martyn James runs through the benefits of ending your bad financial relationships and starting a new one this Valentine's Day