27 September 2025 , 07:51
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Harrods has warned some customers that their personal data may have been taken in an IT systems breach.
The luxury Knightsbridge department store said information, such as names and contact details, of its e-commerce customers was taken after one of its third-party provider systems was compromised.
In a statement, Harrods said: “We have been notified by one of our third-party providers that some Harrods e-commerce customers’ personal data has been taken from one of their systems.
“We have informed affected customers that the impacted personal data is limited to basic personal identifiers including name and contact details but does not include account passwords or payment details.
“The third party has confirmed this is an isolated incident which has been contained, and we are working closely with them to ensure that all appropriate actions are being taken. We have notified all relevant authorities.”
‘No Harrods system compromised’
In May, Harrods restricted internet access across its sites as a precautionary measure after an attempt to gain unauthorised access to its systems.
The spokesman added: “No Harrods system has been compromised and it is important to note that the data was taken from a third-party provider and is unconnected to attempts to gain unauthorised access to some Harrods systems earlier this year.”
Friday’s report is the latest in a wave of data breaches. On Thursday, it was revealed that a gang of cyber criminals claimed to have stolen names, pictures and addresses of more than 8,000 children to blackmail the Kido nursery chain, which operates 18 sites in London and the surrounding area.
Cyber attacks caused production to cease at Jaguar Land Rover, as well as resulting in huge disruption to Marks & Spencer and the Co-operative Group, which revealed that it had suffered a £206m hit to revenues from a hack that left its shelves empty earlier this year.
Deputy Editor