24 October 2023 , 14:21
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A McDonald's customer has been left "disgusted" after she claimed to have found a cigarette butt inside her baby's Happy Meal - putting an end to her Friday night rituals.
Gemma Kirk-Bonner, 35, says she has been "put off" from ordering at the fast-food chain after saying she made the grim discovery whilst feeding her sons Caleb, one, and Jackson, three. The teaching assistant said she purchased two £3.59 fish finger boxes from a branch in Barrow-in-Furness, Cumbria, on October 18.
However, Gemma was "fuming" after telling how she spotted the tobacco tucked away with the fries when she opened up their meals back at home. She said she later complained to the branch located on Dalton Road but is still waiting for an apology.
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She claimed: "I gave my three-year-old his without looking. Then I put my one-year-old in his high chair, and I was feeding him by hand. I was picking the fish fingers up for him. That’s when I noticed the ash and the cigarette in the box. It was disgusting. I was absolutely fuming. If I’d given the box to my three-year-old, he would have tried to eat it. He wouldn’t have known it was different. I put on Facebook, ‘Forget the toy - now comes with cigarette end [and] ash for extra taste' because I was fuming."
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Gemma claims the manager had put the phone down on her when she phoned to complain. She added: “It has put me off. It’s made me think twice about going to McDonald's. I normally take my sons on the Friday, but I won't be doing it this time, that’s for sure. I’m in the process of complaining to McDonald's head office." A spokesperson for McDonald's told The Mirror: "Food safety is of the utmost importance to us, and we place great emphasis on quality control and providing the highest standard to our customers of our Barrow-in-Furness restaurant. We would encourage the customer to contact customer services so that we can properly investigate and help them find a resolution.”