27 September 2023 , 09:57
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You may have wondered how staff at the McDonald's Drive Thru know what food they're giving to which customer and how they never seem to get it wrong. Is it luck? Or is it something more? Well, one Maccies worker has revealed that there's a sneaky way they manage to get it right every time - and customer's minds are blown.
Katie, who is known as @katieeclarkee on TikTok, spilled the beans on the Drive Thru secrets, sharing that there are actually cameras installed that are not just there for security purposes - they're also there to identify you and the car you're driving.
In the clip, Katie explained that the cameras take a quick snap of you to identify you and your vehicle so they know they're giving you the correct order when you drive to the window, helping staff deal with several orders with ease. She said: "Ever wondered how McDonald's knows whose car is whose? There is a camera and it takes a picture of you and your car."
After an order is placed, a camera takes a snap of the car, linking it to the order, which means the staff member just has to match the picture, containing the car and person, to the order. She later joked: "So maybe don't pick your nose when you order…because we see it and we judge you."
In the comments, people were really shocked to learn that this was how staff keep on top of orders, with one writing: "Wow really? I had no idea there were cameras." Another said that they "didn't have them" when they worked there, so it must be a "new" system.
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Fellow employees also revealed that they can hear everything that goes on inside the customers' car from the moment it pulls up to the speaker, as their headset is triggered once there is sound. "I'm waiting for the day they realise we hear them the moment they pull up, to the moment they leave the speaker box," the worker said.
Unfortunately, for a Maccies member of staff in another branch, their technology was "not that advanced", and they just have to "work it out" for themselves - which admittedly, sounds a lot trickier.